FAUZIAH, G. N.; MARUAPEY, M. H.; APRILLIYANI, N. V. Quality Of Public Service Performance Using The Balance Scorecard Method In The Population And Civil Registration Office Of Cianjur District. International Journal of Applied Research and Sustainable Sciences, [S. l.], v. 2, n. 7, p. 561–574, 2024. DOI: 10.59890/ijarss.v2i7.2190. Disponível em: http://www.journal.multitechpublisher.com/index.php/ijarss/article/view/2190. Acesso em: 25 jun. 2026.